1Call1Click.ca Virtual Appointment

What to expect:

Your appointment will involve an intake interview with one of our team of specialists to gather information and discuss goals for you and your family. We will then discuss what is available and make a match (wherever possible) with the appropriate service/agency.

Please make every effort to be on time. Intake interviews take approximately 45 mins. If you are 10 mins late, your intake appointment will have to be rescheduled.

What information will I need to book an appointment online?

When prompted for a name please use your legal name (the name listed on your health card).

For caregivers:

Please note that you should be entering your child/youth’s information, not your own.

If you are booking an appointment on behalf of your child/youth and they are 12 or older, they must be present for the appointment (and we require their consent).

You will be asked to either login to MyChart or continue as guest when booking the appointment below. 
MyChart is a secure, online patient portal that connects patients to parts of their electronic health record, anywhere, at any time. 

Important information about Video Visits :

1. If you have a CHEO MyChart account, you will launch the Video visit from within MyChart.
2. If you choose to schedule your appointment as a Guest, an email containing the video visit link will be sent to the email address you provide on the Guest screen UNLESS you have an email account on file at CHEO.  If you do, the link will be sent to that email address. If you would like to verify what email is on file, please contact our 1Call1Click.ca Admin Support team at 613-737-7600 ext. 4821 or 1call1click@cheo.on.ca if you have any questions.